Return Policy
Last Updated: 2026
About Velmorinkhel
Velmorinkhel is a boutique website development studio operating in the United States, specializing in custom website development services for small businesses. We are based in New York and serve small businesses across the United States.
As a boutique studio, we take a personalized approach to each project, working closely with small business owners to understand their unique needs and create custom web solutions that reflect their brand and serve their business goals.
Service-Based Business
Velmorinkhel provides custom website development services exclusively for small businesses in the United States. As a service-based business, our work is tailored to each client's specific needs and requirements. All services are provided subject to separate service agreements that will be entered into between you and us.
Because each project is custom and tailored to your specific business needs, the deliverables and outcomes will vary. We do not offer pre-packaged solutions or guarantee specific results, as each website project is unique to the client's requirements.
Project Cancellation
If you need to cancel a project, please contact us as soon as possible. Cancellation terms will be outlined in your specific service agreement. Generally:
- Cancellation before work begins may be subject to a cancellation fee
- Cancellation after work has begun will be charged for work completed to date
- All cancellation terms will be clearly stated in your service agreement
Refund Policy
Refunds are handled on a case-by-case basis and will be determined according to the terms of your specific service agreement. We work collaboratively with clients to ensure satisfaction, and we will work with you to resolve any concerns about completed work.
Revisions and Changes
Your service agreement will specify the number of revisions included in your project. Additional revisions beyond the agreed-upon number may be subject to additional fees. We are committed to working with you to achieve a final product that meets your needs.
Disputes
If you have concerns about our services, please contact us directly. We are committed to resolving any issues through open communication and collaboration. We will work with you to find a satisfactory resolution.
Contact Us
If you have questions about this Return Policy or need to discuss cancellation or refund options, please contact us at:
Email: contact@velmorinkhel.world
Phone: +1 718 550 2787
Address: 1180 6th Ave 8th Floor, New York, NY 10036, United States
Changes to This Policy
We may update this Return Policy from time to time. We will notify you of any changes by posting the new Return Policy on this page and updating the "Last Updated" date.